The City of Dunkirk Clerk-Treasurer's Office this week implemented temporary office hours until further notice due to ongoing staffing shortages. Clerk-Treasurer Amy Dobek says effective immediately, the new office hours will be 9:00 AM to 4:00 PM on Mondays and Wednesdays, and 9:00 AM to 2:00 PM on Tuesdays and Thursdays. The office will be closed on Fridays. Dobek says the temporary adjustments are necessary to allow office staff adequate time to process licenses, tax payments, parking tickets, water payments, correspondence, permits, records, and other mailed-in or administrative services while continuing to provide quality assistance to residents and visitors during public office hours. Earlier this month, concerns regarding timeliness and service efficiency were raised during a Common Council meeting.
Residents are reminded that the secure drop box service will remain available Mondays through Fridays and will be checked daily during office hours. Online payment options for water bills and parking tickets will also continue to be available for public convenience.
The City Clerk-Treasurer's Office appreciates the public's patience and understanding as the office works through current staffing challenges. Residents are encouraged to utilize mailed-in services, drop box services, and online payment options whenever possible and to plan office visits according to the updated schedule.
Further updates regarding office hours will be announced as staffing levels improve.
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